First Technology | Modern Workplace

Support change that sticks

Driving real adoption

Too many technology projects stall because users don’t fully adopt the tools provided. Whether it’s Microsoft 365, Teams, or AI-driven platforms, success depends on how well your people understand, trust, and use the technology available to them.

Adoption & Change Management focuses on guiding your teams through this shift, building understanding, removing resistance, and embedding long-term habits. We help you plan and deliver change initiatives that support your people at every step, so the technology delivers the value it was designed for.

Adoption powers value realisation

Why it matters

When change is managed well, people feel supported, and new ways of working become second nature.

Accelerate user adoption of new tools and systems

Reduce resistance and build confidence in change

Improve return on technology investment

Ensure consistent usage across teams and roles

Embed lasting behaviours that align with your strategy

Change made manageable

How we deliver

We work alongside your teams to tailor structured adoption programmes that guide users, encourage champions, and deliver lasting impact.

Our services include:

No two organisations are the same – so we don’t believe in one-size-fits-all networking.

We tailor every solution to suit your operations, whether that’s office-based, fully remote, or hybrid.

Our services include:

Change strategy and stakeholder engagement planning

Persona-based communications and training

Build and support a champions network

Digital and in-person enablement campaigns

Measurement, feedback loops, and continual improvement

Your collaboration experts

Why choose First Technology?

We combine deep platform knowledge with real-world experience to deliver connected workplaces that work.

Certified & accredited Microsoft Modern Work specialists

Experience across hybrid, remote and office-first environments

Targeted user-focused onboarding & adoption programmes

Security and governance baked in from the first day

Flexible expert support, tailored to your pace and needs

Don't take our word for it...

“Everything happened according to plan. First Technology fulfilled every single one of our requirements, within the budget and on time. In a nutshell, they did exactly what they said they would. In my experience, that is something that is surprisingly rare.”